(as revised March 1, 2017)
We undertake to respects the privacy of whoever uses its Services or visits the Website. Whatever information gathered from you shall be used to provide our Services, offer new ones, inform about new products and improve the quality. All data will be treated according to existing regulation by applicable law. All information is considered solely for our internal use only, including our branch offices, affiliates, partners or resellers. This information on Privacy aims here to describe the types of information that is gathered at the moment of your visit to our website or the use of our services and to set up the relevant applications to you.
The Website may contain links which allow to go to external websites. The Website links are not monitored by us and possibly may use different criteria of privacy protection. The present Privacy informative document is applicable solely for personal data made available to our Website. We decline any responsibility in relation to external websites and its possible infringements.
Personal Data Protection
Personal data shall be protected strictly in respect to the principles foreseen by the applicable directives for the protection of all personal data. Any information that you decide to give us will be saved on a server. We shall do all our best for all data to be precise, pertinent and complete.
We shall save it only for the certain length of time in a secure place to avoid unauthorized access by third parties. You have the right to access and correct your registered data. We will not divulge nor cede to third parties your personal data without your consent. However, we reserve the right to share general information with our partners or third parties for the purpose of a visitor’s profile without divulging the identity of a particular visitor. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our Services or respond to any queries you may have.
What Personal Data is collected?
When you register on our Website, apply for a Service, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. Further, for those using our telecom services, phone traffic and information on data transmission are also collected.
For telecom services billings which are payable through a bank or any another designated form of payment and any necessary billing data shall be transmitted to the supplier of the billing service.
In order to transmit calls via PSTN and to proceed with the billing of outgoing calls, we collect data on the traffic. We delete the data on the traffic, or render it anonymous, as soon as the data is no longer considered necessary for communication transmissions or for billing; always by respecting the regulations in force.
To supply the user with telecom services or other requested services, we can at times, if necessary, share personal data and traffic information of the user with its carriers, service suppliers or telecom partners, consultants, affiliates, and rely on other financial suppliers for payments and services. We will always request these third parties to adopt the correct technical and organizational measures to ensure the protection of the user’s personal data and traffic information in accordance to regulations in force. Users are informed, in spite of the above mentioned, in the case that a competent designated authority makes a request to us, or our local partner responsible to such authorities, to supply the personal data or traffic information or to install equipment for the interception of communications, we or our local partner will supply all the information and assistance necessary to comply to such request.
We also may communicate your personal data with any company or organization to which we entrust the responsibility to treat the marketing communications via email or any other form of direct marketing. In such cases, we guarantee that the treatment of your personal data by third parties shall conform to the norms in force regarding the protection of any personal data.
Should you no longer wish to receive any information from us, you can communicate with us in writing at any time at the following address: email.
Non-personal data collected at the time of your visit to our website
Whenever visiting Website, reading pages or downloading information, our computers automatically save all the information concerning the visit. Such information does not identify a visitor or customer personally but simply informs how many time was spent on being on our Website and the number of visitors. This information allows us to improve the Website to the advantage of the visitors and making it easier to use. The saved information is the following:
Obviously you can continue to visit the website even if you decide to not accept the cookie in your browser. In compensation, the downloading time of the web pages may take more time.
When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
Languages and Translation
The original English version of the present Privacy informative document may be translated to other languages.
In the event of differences or divergences between the English version and any other translated version of the present Privacy informative document, the English version is considered correct.